Snapshot
Quality Tourism accreditation signifies that a tourism business has made a commitment to exceeding customer expectations through best practice in service, safety, insurance, advertising practices, risk management and business operations.
Build credibility amongst consumers and industry instantly with a recognised accreditation that sets you apart from competitors and attracts customers who value reliability.
Image Credit: Tourism Australia
Program Overview
Quality Tourism Accreditation recognises tourism businesses that meet specific quality assurance criteria, ensuring they are committed to exceeding consumer expectations with great customer service and the highest standards of business practice.
All Quality Tourism Accredited Businesses undertake regular onsite audits to ensure compliance. The program covers best practices for tourism businesses across many areas, including:
- Licences & Permits
- Insurance Details
- Customer Service
- Business Operating Systems
- Human Resource Management
- Risk Management
- Economic Sustainability and Financial Systems
- Environmental Management
- Code of Ethics
Increase customer trust, earn better reviews, and see repeat bookings grow as more visitors choose your business with confidence.