The Quality Tourism eLearning Hub gives tourism operators and their staff access to short, practical online courses that build skills, strengthen business capability and enhance visitor experiences.
The eLearning Hub is accessible anytime on desktop or mobile and is designed to be flexible, inclusive, and highly relevant for operators, staff, and volunteers across all sectors of the tourism industry.
Benefits of the eLearning Hub
Flexible Learning For All Roles
Practical and Expanding Content
Support Team Development
The Quality Tourism eLearning Hub offers a range of features designed to meet the needs of tourism operators, staff and their organisations:
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Role-inclusive learning – Courses designed for operators, managers, frontline staff, and volunteers across all tourism sectors.
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Practical, evolving content – Short, interactive courses covering customer service, operations, marketing, sustainability, and more, with new subjects added regularly.
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Expert-led and credible – Developed with tourism industry professionals and subject matter experts to ensure relevance and quality.
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Skills recognition – Digital certificates available to showcase completed courses and capabilities.
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Team support tools – Assign courses, track progress, and access reports to upskill staff and strengthen organisational capability.
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Accessible and mobile-friendly – Designed for any device with options to customise text, contrast, and navigation for inclusivity.
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Seamless QTF integration – Single sign-on via the Quality Tourism Framework (QTF) for streamlined access and alignment with industry standards.